What is the warranty on Timber&Fins products?
All of our products are guaranteed for life excluding apparel and Wheatley clips. If damage occurs through defects in workmanship or materials, we will repair or replace it free of charge. This does not apply if damage is caused by unreasonable use, neglect or normal wear and tear.
When will out out of stock products be available again?
Unfortunately, we cannot always provide an exact timeline for when our products will be back in stock, as we depend on our suppliers for specific materials. We recommend subscribing to our newsletter; you'll be among the first to know when products become available again. If you can't find the item you're looking for, feel free to contact us directly to inquire about upcoming releases or limited stock we may have.
Can your products be customized?
Yes, our products can be customized with your name, initials, or logo. You can select customization options on the product pages.
For the best results, please provide your logo in vector formats like .ai or .pdf in black and white. High-resolution .png and .jpeg files will also work. If you're not tech-savvy, no worries—we're here to help! Just reach out to us for any assistance you need.
Products with custom engravings typically take 5-10 business days to ship. However, if you need your order sooner, please reach out to us and we will do our best to accommodate your timeline.
How do I care for my leather products?
Learn more about our high-quality leather and how to properly care for your products by visiting Our Leather & Care page.
Where are your products made?
Every Timber&Fins product is made by hand in our Montreal workshop. Keeping our production in-house allows us to maintain complete control over the quality, craftsmanship and attention to detail that go into every product.
What type of leather do you use?
We carefully select premium full-grain leathers from some of the world’s finest tanneries, choosing each one for its durability, character and suitability for the product it’s used in. Many of our products are made from vegetable-tanned leather, while others feature specialty leathers such as Horween, S.B. Foot or buffalo leather.
Regardless of the leather we choose, our focus remains the same: creating products that are built to last and develop a rich patina with time and use.